Returns Policy

RETURNS

We offer a 30-day return window from the date of purchase. If 30 days have passed, unfortunately, we are unable to process a refund or exchange.

Refunds are only issued under the following conditions:

  • The item received is not as described

  • The item arrives damaged

  • The item does not arrive at all

To qualify for a return, the product must be unused, in the same condition in which you received it, and in its original packaging. Items that have been opened or used are not eligible for a refund. Please note that we do not offer refunds for change of mind or accidental purchases.

Partial refunds may be granted in certain cases (if applicable). This includes items that are returned in a condition different from how they were received, or items that are damaged or missing parts not due to our error.

REFUNDS (IF APPLICABLE)

Before returning any item, please contact us through our Contact page using the subject line: "Refund".

  • You can access the contact page via the link in our website header.

  • If your request qualifies, we’ll provide the appropriate return address.

  • Once we receive and inspect your return, you will be notified via email regarding the status of your refund request—whether it has been approved or declined.

If approved, your refund will be processed, and a credit will automatically be issued to your original method of payment. Please note that postage costs incurred by us will be deducted from your refund amount. These costs may vary depending on your location.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received your refund yet:

  1. Recheck your bank account.

  2. Contact your credit card provider—it may take time before your refund is officially posted.

  3. Reach out to your bank, as processing times can vary.

If you’ve completed the steps above and still have not received your refund, please contact us via the Contact form on our website.

EXCHANGES (IF APPLICABLE)

Exchanges are only available for items that are defective or damaged.
To request an exchange for the same item, please reach out to us via the Contact form.

SHIPPING

You will be responsible for covering the shipping costs associated with returning your item.
Please note that shipping fees are non-refundable.